CONDITIONS FOR USING THE WEBSITE AND FOR REGISTRATION. CONFIDENTIALITY OF INFORMATION. PERSONAL DATA PROTECTION
By ticking in the field “I agree with the General Conditions” the user gives their electronic statement pursuant to the Law on Electronic Document and Electronic Signature (effective from 06.10.2001, last amendment State Gazette issue 101 of 20 December 2016), with which they declare that they are aware of these General Conditions and accept them entirely.
The personal data received by Bulgaria Medical Travel Partner LTD in the process of registration shall be used solely with a view to service the customer/patient in relation to the offered services. We use personal data in order to identify the access of the customer/patient to the website or to research the opinion of users in order to improve the quality of service. The data shall not be provided in any form to third parties nor shall be used for purposes different from those described above, except for the cases where the legislation imposes such obligation.
Bulgaria Medical Travel Partner LTD gathers the following information about every user:
- forename and surname
- date of birth
- passport data and information about the journey
- contact details – telephone number, address, email address
- user name and password (as per those registered in the website)
- next of kin
The user registration can be closed at any time upon request of the user sent in a written form to: email@example.com.
In order to perform the facilitation activities between the foreign citizens needing treatment and the Bulgarian medical institutions and medical specialists Bulgaria Medical Travel Partner LTD gathers personal data which constitutes sensitive data and is related to health and medical details (like medical records). Sensitive data shall be used or disclosed only for the purposes for which it has been provided and shall be sent directly to the party for which it is intended as required by law. When it is necessary that the medical data is transferred to a third party this shall be done after signing a consent form (medical data release).
Bulgaria Medical Travel Partner LTD gathers the following health data about every customer/patient:
- Health data in accordance with the medical questionnaire.
- X-rays, gastroscopies, guidelines and/or conclusions from the general practitioner or from other medical specialists, laboratory tests and others.
The data provided by individuals shall be classified as personal and shall be stored as such by the personal data administrator Bulgaria Medical Travel Partner LTD. Bulgaria Medical Travel Partner LTD is a personal data administrator for sensitive data with registration No: 422282 and stores personal health data in accordance with the elaborated instruction for a personal sensitive data administrator in compliance with the requirements of the Law on Personal Data Protection (effective from 01.01.2002, last amendment State Gazette, issue 81 of 14 October 2016) and approved by the Commission for Personal Data Protection. The instruction can be found on the company website, section Policies – Data Protection Policy.
If a customer/patient refuses to provide their personal data, they can not benefit from the services offered. The customer/patient has full responsibility about protecting their user name and password as well as for actions of third parties with the latter.
The customer/patient is obliged to keep their personal data up-to-date and to timely amend any changes in the address, telephone number, and email address. Bulgaria Medical Travel Partner LTD is not responsible for any failure to perform, for any delay in the facilitation service or for any damages related to it in case of inaccurate or not updated data submitted by the customer/patient.
Bulgaria Medical Travel Partner LTD is obliged to conduct and maintain a constant communication with every user of the website in relation to the treatment planning and its details, for the provision of medical and health data as well as for organizing and provisioning of information about the travel and details on the accommodation. The correspondence with the customer/patient shall be made through phone and email. The UK customer/patient shall also receive by mail the final basic documentation about the agreed services. Bulgaria Medical Travel Partner LTD assures all customers/patients that it takes all possible measures to guarantee the confidentiality of the data provided by them.
This website can contain references to other websites. The rules for data privacy of other websites can differ from the ones of Bulgaria Medical Travel Partner LTD. In such cases the provision of any data by the customer/patient to other websites shall be regulated in accordance with the privacy rules of that specific website.
Bulgaria Medical Travel Partner LTD provides to the user information and services by offering its products through this website. In relation to this, when using the website, on the web server are recorded anonymously all details of the website visit including hour, date and URL link of the order. This data shall be used in order to improve and monitor the configuration and the effectiveness of the internet page.
Bulgaria Medical Travel Partner LTD can use “cookies” for our website. A “cookie” is an information package sent by a web server to an internet browser and sent back from the browser every time when it receives access to that server. Most big websites use “cookies”. They are small text files which are used as a tool by our website in order to be remembered and stored the preferences of the customer/patient as a user of this website and in order to improve the usage of the services at our website.
In some cases the internet page “cookies” can gather and store the personal data provided by the user as Bulgaria Medical Travel Partner LTD provides the same scope of protection of personal data and information, regardless if the latter has been provided by using the “cookies” or through other sources. If the user does not wish to use “cookies” they can set their internet browser to ban the use of “cookies” or to warn the user when there is a chance that they are used. It is important that the user be advised that if he or she sets the internet browser to ban the use of “cookies”, then the access to particular sections of our website may be limited or the user may not be able to benefit from all the improvements on the website offered by the “cookies”.